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Customized Product

What is lululemon customized product?

Make a lululemon water bottle uniquely yours by customizing it with text—use names, initials, and/or numbers. Monograms, logos, emojis, and images aren’t available at this time.

Customized product is currently available online in the US only.

How it works

To order lululemon customized product, visit the third-party site here: https://customize.lululemon.com/

  • Choose a water bottle or tumbler 

  • Add text to customize your product 

  • Follow the prompts to check out and place your order 

  • Your order will be printed and fulfilled by a third-party vendor and shipped through UPS and USPS 

Your order will be processed in about 5 business days and take an additional 5-7 business days for shipping. You’ll receive an email confirming your order and an email to track your order once it ships.

Need to knows

  • Once an order is placed, we’re unable to cancel, edit, or make changes 

  • lululemon gift cards can’t be used to purchase customized products 

  • Customized product orders can’t be combined with discounts offered on shop.lululemon.com (unless noted otherwise)

  • Customized products only ship to eligible addresses in the US, and don’t ship to lululemon stores, US Territories, or Military addresses 

  • Customized products are purchased on a third-party site, which means you won’t be able to login with your lululemon account or see your order in your lululemon account purchase history 

lululemon reserves the right to prevent any orders that contain any image or text that could be considered offensive, political, or subject to copyright protection.

Returns and exchanges

Customized products are final sale and aren’t eligible for returns or exchanges. If you’re experiencing a quality issue with your product, contact us.

Support with an order

If you’re looking for support with an order you’ve placed, please contact us. We can support with customized product orders during the following hours: 

  • 5am-7pm PT on weekdays 

  • 7am-6pm PT on weekends 

Need additional help?

We’re here to support if you can’t find what you need.