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North America Accessibility Statement

This Accessibility Statement applies to all lululemon Sites, including corporate.lululemon.com, shop.lululemon.com, info.lululemon.com, and our North America mobile application.

Last Updated: August 19, 2025

ACCESS FOR ALL

You, our guests, come to our websites with a variety of lived experiences, which encourages our work to enable access and inclusion. We want our guests to feel their best when visiting our Sites. That is why we are taking careful measures to build meaningful connections and experiences for individuals of all abilities. Just like in our stores, we strive to discover and implement innovative solutions that create a fun and welcoming digital experience on websites and mobile app.

“At lululemon, it is our mission to design for all, not most. Accessibility is instrumental to ensuring our embrace is inclusive, equitable and ever-expanding.”

Stacia Jones, VP, IDEA, Employee Relations, Employee Policy & Compliance

WEB ACCESSIBILITY GUIDELINES  

We have a team of passionate individuals and third-party disability consultants to monitor and inform our accessibility efforts to support our inclusion goals.

We aim to ensure that our new, updated, and existing web content produced by our organization will meets compliance requirements for the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA, and regional regulatory requirements, including but not limited to the Accessible Canada Act (ACA), Accessibility for Ontarians with Disabilities Act (AODA) Americans with Disabilities Act (ADA), the Australian Disability Discrimination Act 1992 (Cth), and the EU Accessibility Directive, as implemented by individual Member States .

THIRD PARTY CONTENT 

We may communicate to our guests through different third-party websites, including, but not limited to, Instagram, Facebook, YouTube, Twitter, and TikTok. These sites are not managed by lululemon and may present challenges outside of our control for guests with disabilities and ranging access needs. 

THIRD PARTY ACCESSIBILITY TOOLS

While not specifically endorsed by lululemon, the following web browser and screen reader combinations may help optimize your experience:   

  • VoiceOver (macOS/iOS): Safari 

  • NVDA (Windows): Chrome, Edge and Firefox 

  • JAWS (Windows): Chrome, Edge, Internet Explorer and Firefox 

  • Narrator (Windows): Edge 

  • Talkback (Android): Chrome and Firefox 

LET’S CONNECT  

We want to learn from you!  

“We want our guests to feel valued and included in all the ways they choose to shop with us. People come to our websites with a variety of lived experiences and range in access needs, which is why it's important to have inclusive websites that are accessible to people with disabilities."  

-Tracy Hutton, Vice President, Learning, Leadership and Talent Activation 

If you encounter any accessibility barriers or need additional support during your visit, please connect with us: gec@lululemon.com or visit our Contact Us page