Connect with a Product Expert
Get personalized product support from our experts. Whether you need styling advice, product recommendations, gift ideas, or support placing an order—we're here to help you shop with confidence.
Live Chat
Start a chat and select ‘Product and Styling’ to connect with an expert.
Monday to Friday: 5am – 9pm PT
Saturday and Sunday: 6am – 6pm PT
Phone
Prefer to speak with someone directly? Call us and choose ‘Product Recommendations.’
Monday to Friday: 6am – 6pm PT
Saturday and Sunday: 6am – 4pm PT
Video Chat
For face-to-face support, start a video chat or schedule a time that works for you.
Monday to Friday: 6am – 6pm PT
Saturday and Sunday: 6am – 4pm PT
How can we help you?
“Chandler was very professional and extremely knowledgeable about the legging fabrics of which I was inquiring. I enjoyed working with her very much.”
-Peggy C
“Alex was extremely helpful and personable. She explained everything clearly and was able to help me find an old product and new comparable products based on material and fit.”
-Julia E
“Abigail was extremely helpful … very professional while being friendly at the same time. She was very knowledgeable and helped me find exactly what I needed. She made the entire experience a real pleasure for me … very happy!”
-Charles C
Ready to connect?
We’re here to help—get the product support you need.
Video chat: what to expect
Connect with a Product Expert in a 1:1 video chat for personalized support. We can answer all your product questions, provide styling recommendations, and help place orders.
- Have a stable internet connection.
- Use Google Chrome for the best experience.
- Choose a quiet, comfortable space to limit distractions.
- Bring a measuring tape for sizing questions.
Note: Video chats are recorded for training and quality assurance purposes. You have the option to have your camera on or off.
Need help?
If you’re having trouble connecting, or have any questions, call at 1-877-263-9300 or chat with us.
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At lululemon, we ask that everyone within our community embodies and upholds our value of inclusion.
We stand for humanity, diversity, and empathy - without exception.
