Returns and Refunds
Having second thoughts? Our holiday return policy is here. Purchases made between October 15 and December 24 can be returned or exchanged until January 23. Online purchases can be returned online or in store. Store purchases can be returned in store, or you can contact us to set up an online return.
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Return Policy at a Glance
Our returns process is free (and seamless).
Your product is eligible for return within 30 days of the delivery date (for online purchases) or purchase date (for in-store purchases).
If you made a purchase between October 15 and December 24, you have until January 23 to return or exchange it.
Online purchases can be returned online or in store (exchanges can only be done in stores).
Store purchases can be returned in store or by contacting us.
The merchandise must be unwashed and unworn with the original hangtags attached. Shoes can be worn but must be in the box.
Proof of payment must accompany the return, and all products are subject to inspection.
For lululemon Membership, see additional terms and conditions.
Learn more about and see our complete return policy.
Quality Promise at a Glance
Quality is the heart of who we are. Quality shows up in our people, our conversations and of course, our product. If your item isn’t performing as intended, we’ll work with you to make it right. Learn more by visiting our Quality Promise page.
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